faq

Where are you located?

My studio salon is located at the northeast corner of Walnut Hill and Central Expressway. The address is 9850 N Central Expy, #101 Dallas, TX 75231 (inside Mattison Avenue Salon Suites & Spa). When you walk in, turn right and follow the hall until you see studio #124 at the end of the hallway. You’ll see my logo on the door and know you’re in the right place.

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What forms of payment do accept?

I accept Apple Pay, Google Pay, Samsung Pay, and all major credit cards. Payment information is never kept on file.

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What is your cancelation policy?

I kindly request you provide a minimum 48 hours’ notice before your appointment.

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Do you require a deposit to book?

No, deposits are not required to book.

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Do I need to add the long or dense hair option to my experience?

If you describe your hair as thick or dense, or your hair is below the middle of your back, then you likely need to add the Long and/or Dense Hair option to your experience. If you’re unsure if this option is right for you, please contact me or schedule a complimentary consultation.

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Is the Express Haircut Refresh right for me?

An Express Haircut Refresh is right for you if you’re a loyal guest that received your last Nurturing or Transformative haircut within the past 4-6 weeks. This service provides a quick pick-me-up, not a full haircut. Generally, this experience includes removing a 1/2” or less of length or reshaping your layers/face framing. Please be sure to come into the studio with clean, dry hair. Avoid putting your hair up or wearing a hat on the day of the appointment, as it may require you to reschedule your visit.

 

What product lines do you stock?

All the product lines I carry are cruelty-free, eco-conscious, and chemical and artificial fragrance-free. Currently, Hair by Adam stocks Hairstory, Cult + King, and Areté.